Monthly Archives: August 2007

KnowledgeCenter – Support Tools

Greetings-

We wanted to take a moment to officially unveil our new SiteMeter KnowledgeCenter. Our new KnowledgeCenter includes our knowledgebase and support FAQ’s as well as our new email support system. To visit our new KnowledgeCenter click here.

The Knowledgebase, which we’ve previously mentioned contains a host of useful documents and flash movies. One which deserves special mention is our installation tutorials and guides for nearly all the top blogging platforms and website creation tools. You can find these under “Installation instructions” here.

We’re especially excited about our new Support Email Ticketing System. We are now able to offer an email support system that will create tickets or service numbers. This will ensure that your questions are answered in a timely manner and help us better manage the process. To submit a ticket click here.
We hope that these efforts will help us better serve you and make our already outstanding service even better.

Have a great day.
The SiteMeter Team

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